Privacy & Cookies
How PLANINA handles personal information, marketing preferences and website cookies.
Version 1.1 · Last reviewed 16 July 2026
Who we are
PLANINA is operated by Apexa Creations Ltd, which is the controller of personal information described in this policy. Questions can be sent to contact@planina.co.
Information we collect
We may collect information you provide directly, such as your email address when you subscribe to the newsletter or information included in a message. We may also collect technical and usage information, including IP address, device and browser information, pages viewed, referral information and cookie identifiers.
How we use personal information
We use personal information to provide and improve the website, send newsletters where requested, respond to enquiries, understand website performance, protect the website from misuse, administer affiliate relationships and meet legal obligations.
Our lawful bases
Depending on the purpose, we rely on consent, legitimate interests, performance of a contract or compliance with a legal obligation. Where we rely on consent, you may withdraw it at any time. Where we rely on legitimate interests, we consider whether our interests are balanced against your rights.
How long we keep information
We keep personal information only for as long as necessary for the purpose for which it was collected, including legal, accounting and security requirements. Newsletter information is normally retained until you unsubscribe or the service is discontinued.
Your rights
Depending on the circumstances, you may have rights to access, correct, delete or restrict the use of your personal information, object to certain processing and receive information in a portable format. You may also withdraw consent and complain to the Information Commissioner’s Office.
Email marketing
We send marketing emails only where permitted. Every newsletter will include an unsubscribe option. Unsubscribing from marketing does not prevent us from sending necessary administrative messages connected with a request you have made.
Contact and complaints
Questions about privacy can be sent to contact@planina.co. You also have the right to raise a concern with the UK Information Commissioner’s Office. We encourage you to contact PLANINA first so we can try to resolve the issue.